Privacy
Privacy policy
What we collect on this site, why, and what we do with it. Short version: very little, and we do not sell it.
TODO(owner): have a lawyer review this policy before launch
What do we collect?
Only what you send us and basic visit counts.
- Audit form: your website address, business name and email.
- Email: whatever you write to hello@lanternmend.com.
- Visit counts: Cloudflare Web Analytics counts page views without cookies and without tracking you across sites.
- Server logs: our host, Cloudflare, keeps short-term technical logs (like IP address and browser) to run and protect the site.
Do you use cookies?
No. This site sets no cookies and shows no ads. That is why there is no cookie banner.
What do you do with my information?
We use it to run your audit, reply to you, and do the work you hire us for. We do not sell it, rent it, or add you to a mailing list you did not ask for.
Who else sees it?
Only the services we use to run the business: Cloudflare (hosting), and our email provider. TODO(owner): list the email/CRM provider used for audit delivery
How long do you keep it?
TODO(owner): retention period for audit requests and emails
Can I see or delete my data?
Yes. Email hello@lanternmend.com and we will send you what we have or delete it.
Customer sites and the AI front desk
For customers, the front desk handles calls and chats from their customers. That data belongs to the customer and is covered by our service agreement with them. TODO(owner): data processing terms for front desk call recordings and transcripts