About
How we work, and why there is no contract
Lanternmend builds and runs websites and an AI front desk for US home service contractors, with no contract and full ownership.
Founder
TODO(owner): founder name (src/site.config.ts)
Founder, Lanternmend
TODO(owner): short founder bio, 3-4 sentences: trade background, why this business
How do we work with a new customer?
We show our work before we ask for anything. Then we build, launch in your name, and report every month.
- 01
Audit first
Before any sales talk, you get a written audit of the site you have now. You keep it either way.
- 02
One plan, in writing
What we will build, what it costs per month, and what is included. One page, no fine print.
- 03
Build on your phone
You review a working preview on your own phone, not a slide deck.
- 04
Launch in your name
Domain, hosting account, Google Business Profile and analytics are set up in your name from day one.
- 05
Report every month
Calls answered, leads and booked jobs, in plain English. Edits whenever you send them.
Why don't you use contracts?
Because the work should keep you, not a signature. If the site stops bringing in calls, you should be free to leave that month.
Some trade owners sign a long web contract, then find out the domain is not in their name and the site cannot be moved. We set things up the other way around. Everything is yours from day one, so leaving costs you nothing but an email.
It also keeps us honest. A month-to-month customer reads the monthly report closely. So do we.
What won't we do?
Some common tricks in this business cost the customer later. We do not use them.
- Write fake reviews or testimonials, or invent results.
- Build thin city pages with swapped town names. They can hurt your whole site in Google.
- Lock you into a contract.
- Keep your domain, code or accounts if you leave.
- Publish a case study without your written consent and numbers we can verify.